Frequently Asked Questions

We connect families with verified independent contractors for:

• Caregiving (elderly & companion support, medication reminders, meal prep, mobility support, supervision)
• Special needs support (personalized routines and assistance based on the client’s needs)
• Housekeeping (house helpers, deep cleaning, and home organization depending on the booking)

Availability depends on your location, schedule, and the type of service. You can browse available profiles and request a booking anytime. For urgent needs, choose the soonest available time and we’ll help you connect quickly.

Yes. We connect clients with verified contractors across Manhattan, Brooklyn, Queens, the Bronx, and Staten Island (and nearby areas when available).

Payments are processed securely through our platform. You’ll see the total cost for your booking before confirming. After service is completed, you can leave a rating and review.

Yes. We use a verification process that may include identity verification, background checks, and credential validation where applicable. Individual profiles may show verified badges and documentation status.

Yes. You can request one-time or recurring bookings. Many clients schedule weekly or daily support depending on availability and the contractor’s schedule.

Contractors on CAS Private Care are independent 1099 contractors (self-employed). You control your availability and which bookings you accept. Contractors are responsible for their own taxes and business compliance.

Payouts are sent on a regular schedule through the platform after services are completed. You can view job history and payout status in your dashboard. Each booking shows the compensation details inside the platform before you accept.

Yes. You can review booking details (service type, schedule, location, and requirements) and decide whether to accept. No minimum hours are required.

Bookings are available across NYC boroughs based on demand and your availability. You can filter requests by distance/location to find jobs that fit your route.

We may offer partner programs (marketing partners and training center partnerships). Eligibility and terms are shown inside the platform or shared by our team—program amounts and compensation details are not displayed publicly.

To join, complete registration and verification. Requirements may include identity verification, background checks, and confirming any applicable certifications (HHA/CNA/CPR) depending on the services you offer.